FAQs

Q: What exactly is included in the window cleaning service?

A: The basic window cleaning service includes thoroughly cleaning the windows (both interior and exterior), dry brushing or wet washing screens per request, and window tracks and sills.


Q: Are you insured and bonded?

A: Yes, we are fully insured and bonded. We have both complete liability and property damage coverage. You can request a copy of these by contacting us.


Q: What should I do beforehand to prepare for my window cleaning appointment?

A: If you’re having your interior windows cleaned please make sure to remove all items from the window sills as well as move any heavy furniture that may be in the way. Curtains do not need to be removed unless they cannot be moved or tied away easily to allow our crew to access your window. If you are having your exterior windows cleaned, gutters or wall pressure washed please make sure to shut all doors and windows completely so that no water gets inside the home.


Q: What is your cancellation policy?

A: We understand emergency situations can occur, but we hope you contact us as soon as possible in case of a cancellation so we can offer the time slot to another client. In case it occurs after hours please call our office and leave a message on our answering service as we check our this before sending our crew out.